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The purpose of the Username Lookup function is to assist users
who have forgotten their username. A link to
Username Lookup is available
from the initial sign in
screen.
Information you will need to provide:
If you do not know this information, please contact AMS Customer
Services for assistance.
Steps to follow:
- Click the Username Lookup link on the Sign In screen.
- Enter your primary email address.
- Click the Submit button.
- Your Username will be sent to your primary email address.Your password
will be automatically reset and the new password will be sent in the
same email message with your Username.
- To continue, click the Sign In link located on the
top navigational bar.
- Once you sign in, you can change your password
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The purpose of the Password Lookup function is to assist users
who have forgotten their password. A link to
Password Lookup is available
from the initial sign in screen.
Information you will need to provide:
If you do not know this information, please contact AMS Customer
Services for assistance.
Steps to follow:
- Click the Password Lookup link on the Sign In
screen.
- Enter your primary email address.
- Click the Submit button.
- Your password will be automatically reset and the new password will
be emailed to your primary email address.
- To continue, click the Sign In link located on
the top navigational bar.
- Once you sign in, you can change your password.
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