MathSciNet bibliographic data MR1458591 60K25 Krichagina, E. V.; Puhalskii, A. A. A heavy-traffic analysis of a closed queueing system with a $GI/\infty$$GI/\infty$ service center. Queueing Systems Theory Appl. 25 (1997), no. 1-4, 235–280. Article

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