MathSciNet bibliographic data MR2104141 90B22 (90B15) Mandelbaum, Avishai; Stolyar, Alexander L. Scheduling flexible servers with convex delay costs: heavy-traffic optimality of the generalized $c\mu$$c\mu$-rule. Oper. Res. 52 (2004), no. 6, 836–855. Article

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