MathSciNet bibliographic data MR1001484 (91c:60130) 60K25 (90B22) Lee, Hyo-Seong; Srinivasan, Mandyam M. Control policies for the \$M\sp X/G/1\$$M\sp X/G/1$ queueing system. Management Sci. 35 (1989), no. 6, 708–721. Article

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