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MathSciNet bibliographic data
MR2864332 (2012k:91269) 91B99 (05C90 90B60)
Hochbaum, Dorit S.; Moreno-Centeno, Erick; Yelland, Phillip; Catena, Rodolfo A. Rating customers according to their promptness to adopt new products. Oper. Res. 59 (2011), no. 5, 1171–1183.
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